Understanding the Terms and Conditions of Use at Spinstralia Casino

In the fast-paced world of online casinos, it's crucial to be well-informed about the terms and conditions that govern your gaming experience. At Spinstralia Casino, your gaming journey begins with a set of rules and guidelines designed to ensure a safe and enjoyable experience for all players. In this article, we'll break down the Terms and Conditions of Use of Services at Spinstralia Casino, helping you navigate the ins and outs of this popular online gaming platform.

1.1. Agreement to the Terms

When you access the Spinstralia Casino website or register an account, you automatically agree to abide by the Terms and Conditions, Privacy Policy, and Cookies Policy. It's essential to read these documents carefully and ensure your understanding.

1.2. Changes to the Terms

We reserves the right to update its Terms from time to time, ensuring compliance with relevant legislation or regulatory requirements. Always check the current version on the website.

1.3. About Spinstralia Casino

The Casino operates the www.spinstralia.com website, offering a variety of games, including Casino, Live Casino, Sportsbook, and more.

1.4. Terminology

Throughout these terms, terms like "you," "customer," "user," or "player" refer to anyone using the website's services.

1.5. Games

The term "games" encompasses various gaming options available on the website, such as Casino, Live Casino, Sportsbook, and cards, with Spinstralia Casino retaining the right to add or remove games at its discretion.

2. Your Account

2.1. Legal Requirements

To create an account, you must be at least 18 years old, or the legal age required in your jurisdiction.

It's your responsibility to ensure that the services are legal in your country of residence.

2.2. Registration

Registering an account requires providing accurate information, including a mobile number, email address, username, and password.

You must use your legal name, with exceptions granted in specific cases.

2.3. Account Security

Keep your login information confidential and never disclose it to third parties.

Spinstralia Casino will never ask for your password or sensitive details via email or any other means.

2.4. Account Usage

By registering, you confirm:

You are of legal age to participate in the games.

You'll use your account for recreational purposes only.

You're not a resident of restricted countries.

All information you provide is accurate and up-to-date.

You'll report and pay taxes on any winnings.

You understand the risk of losing money in the games.

You won't engage in fraudulent or unlawful activities.

3. Multi Accounts

3.1. One Account Per User

Each user can have only one account on the website.

3.2. Household and IP Restrictions

Only one account is allowed per household, IP address, or device.

Inform Spinstralia Casino if multiple users share these details.

3.3. Consequences of Multiple Accounts

Creating more than one account may result in account suspension and voided bets, bonuses, and winnings.

4. Payouts

4.1. Winning Outcomes

Winnings become available in your account once game outcomes are determined and settled.

4.2. Mistaken Credits

If winnings are mistakenly credited to your account, they remain the property of Spinstralia Casino and will be deducted.

5. Deposits

5.1. Depositing Funds

You can deposit funds using various methods, such as debit or credit cards, e-wallets, bank transfers, and more, as specified on the website.

5.2. Currency Conversion

Payments received in currencies other than your account's currency will be converted at prevailing exchange rates.

5.3. Identity Verification

Spinstralia Casino may request KYC documents to verify your identity when depositing.

5.4. No Credit

Spinstralia Casino does not offer credit for its services.

5.5. Prevention of Money Laundering

Deposits must be wagered at least once before withdrawal. Wagering requirements, if applicable, must be met.

5.6. Third-Party Deposits

Deposits must be made from the account holder's registered payment methods.

6. Withdrawals

6.1. KYC Documents

Various KYC documents may be required for withdrawals, including identity documents and bank statements.

6.2. Maximum Withdrawal Limits

Limits on withdrawal amounts apply on a daily, weekly, and monthly basis.

6.3. Withdrawal Processing

Withdrawals are processed within two banking days but may take longer depending on various factors.

6.4. Account Balance

Withdrawals cannot exceed your account balance.

6.5. Canceled Withdrawals

Canceled withdrawals return funds to your account.

6.6. No Refunds

Products consumed during gameplay are non-refundable.

6.7. Support

For assistance, contact [email protected].

6.8. Withdrawal to Account Owner's Bank

Withdrawals will be processed to the bank account belonging to the Spinstralia profile owner from which the payout was requested. Payouts to a person's bank details, not the account owner, cannot be processed. This measure ensures the security and integrity of your funds, preventing unauthorized withdrawals.

6.9. Canceled Withdrawals and Account Funds

When a withdrawal is canceled, the funds are returned back to your Account, and you can use those funds accordingly on your Account. It's important to note that Spinstralia Casino does not assume any responsibility for any funds lost during gameplay following a withdrawal cancellation, whether initiated by you or by us. It is crucial to carefully manage your account and withdrawal requests.

6.10. Instant Consumption of Products

Please be advised that our products are consumed instantly during gameplay. Consequently, we cannot provide refunds, returns of monies, or cancellation of requested services once you start playing. If you engage in a game with real money, the money will be drawn from your Account instantly, and the outcome of the game will be determined as per the rules of that specific game.

6.11. Withdrawal Limits

Withdrawal limits are in place to manage the amount you can withdraw within specific timeframes:

• Maximum amount of $500 (or the equivalent in your Account currency) in any 24-hour period.
• Maximum amount of $3000 (or the equivalent in your Account currency) in any 7-day period.
• Maximum amount of $10,000 (or the equivalent in your Account currency) in any 30-day period unless a larger amount has been agreed upon by us. These limits are designed to promote responsible gaming and financial management.

6.12. Identity Verification

Before processing a withdrawal, we may request identity verification documents. This may include providing a photo of your ID, proof of address, or other documents as necessary. Additionally, we may conduct phone verification, facial recognition, or additional verification measures to ensure that you are the legitimate account owner.

7. Account Closure

7.1. You have the option to close your Account at any time. To initiate the closure of your Account, you must contact the Website customer support. The effective closure of the Account will correspond to the termination of your association with Spinstralia Casino.

7.2. Retains the right to cancel and remove any bonus amount awarded to you if it has not been used within 1 month from the date it was awarded.

7.3. In the event of suspected fraud,it reserves the right to refuse a withdrawal claim. In such cases, the Account will be suspended, and the payment will not be processed.

7.4. The platform may review all player Accounts and classify them at its discretion. If a player is classified as a "bonus hunter" or "bonus abuser," all winnings and bonuses will be voided. Additionally, the Account will be suspended, and the payment will not be processed.

8. Personal Information

8.1. Spinstralia Casino is committed to complying with applicable data protection laws concerning the personal information you provide. Your personal information will be processed in accordance with our Privacy Policy, which you can access by clicking here.

9. Crashed & Aborted Games

9.1. Criminal Activity: In cases of irregularities, including suspected attempted money laundering or fraud, Spinstralia Casino reserves the right to close Accounts and report criminal or other suspicious activities related to one or multiple Accounts to relevant regulatory or law enforcement authorities. Offenders' Account balances will be blocked, withdrawals voided, and deposits and winnings forfeited.

9.2. Collusion and Cheating: Spinstralia Casino may disable user Accounts and forfeit their balances (including deposits and winnings) if users are found to gain an unfair advantage through trading card information or collusive agreements with other users. Such advantages may include chip dumping, discussing hands during play, multiple use of a single Account, or soft playing. Spinstralia Casino actively examines gameplay and Accounts for any violations.

9.3. Fraudulent Activity: If Spinstralia Casino detects fraudulent, unlawful, dishonest, or improper activity on the Website, such as the use of VPNs or third-party involvement, the Casino is eligible to block the user's Account, forfeiting all Account balances without prior notification. In such cases, Spinstralia Casino may also report fraudulent activity to regulatory and law enforcement authorities, including banks and credit card companies.

10. Live Chat

10.1. Spinstralia Casino provides a chat facility as part of the Website, which is moderated and subject to controls. Chat content may be reviewed, and statements may be recorded.

10.2. Users shall not make sexually explicit or offensive statements, including expressions of bigotry, racism, hatred, or profanity.

10.3. Statements that are abusive, defamatory, harassing, or insulting to the Website or Spinstralia Casino are prohibited.

10.4. Users are not allowed to make statements that advertise, promote, or relate to any other online entities.

10.5. False and malicious statements about Spinstralia Casino, the Website, or any other related internet sites are not permitted.

10.6. Collusion through chat rooms or separate chat is strictly prohibited and may be reported to relevant authorities.

10.7. Violations of the chat facility rules may lead to the removal of the chat room or immediate termination of the user's Account. Upon termination, Spinstralia Casino will refund any funds in the user's Account, if applicable.

11. Crashed & Aborted Games

11.1. The Casino is not liable for downtime, server disruptions, lagging, or any technical or political disturbances during gameplay. Refunds may be granted at the discretion of Spinstralia Casino.

11.2. Accepts no liability for damages or losses alleged to have arisen from the Website or its content, including delays or interruptions in operation, data loss, communication or line failures, or any misuse of the Website or its content.

11.3. In the event of a casino system malfunction, all wagers are void.

11.4. If a Game starts but miscarries due to a system failure, Spinstralia Casino will refund the wagered amount to the user's Account.

12. Duties

12.1. Spinstralia Casino reserves the right to assign or lawfully transfer its rights and obligations under these Terms. Users are not allowed to assign or transfer their rights and obligations under these Terms.

13. Complaints

13.1. If you have a complaint, you can email it to our customer support at [email protected].

13.2. We will make its best efforts to resolve reported matters promptly.

13.3. If you have a query regarding any transaction, you may contact our support at [email protected], and we will review and address any disputed transactions.

14. Agreement & Admissibility

14.1. These Terms, the Privacy Policy, the Cookies Policy, and any document expressly referred to in them, along with any guidelines or rules posted on the Website, constitute the entire agreement and understanding between you and Spinstralia Casino regarding this Website. In the event of fraud, these terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Spinstralia Casino concerning this Website.

14.2. A printed version of these Terms and any notice given in electronic form shall be admissible in judicial or administrative proceedings related to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14.3. If any provision of these Terms is held to be illegal or unenforceable, that provision shall be severed from these Terms, and all other provisions shall remain in force unaffected by such severance.

14.4. In the event of inconsistency of textual content between language versions, the English version of the Website shall prevail.

14.5. These Terms are governed by the laws of Curacao, and the parties agree to the jurisdiction of the Curacao courts and to the rules of arbitration in accordance with applicable law.

15. Copyright

15.1. Spinstralia Casino asserts sole ownership of the trademark "Spinstralia" and the Spinstralia logo. Unauthorized use of the Spinstralia trademark and logo may result in legal action.

15.2. The URL spinstralia.online is the exclusive property of the Website operated by Spinstralia Casino, and any unauthorized use of this URL on another website or digital platform without prior written consent is prohibited.

15.3. Spinstralia Casino is the owner or rightful licensee of the rights to the technology, software, and business systems utilized within the Website.

15.4. All content and structure on the spinstralia.online Website pages belong to Spinstralia Casino, with all rights reserved. The copyright for this Website, including text, graphics, code, files, and links, belongs to Spinstralia Casino. Reproduction, transmission, or storage of any part of the site without written consent is prohibited, and registration and use of the system do not grant any rights to the intellectual property contained within.

15.5. Links to the Website or any of its pages may not be included on any other website without the prior written consent of Spinstralia Casino.

15.6. The use of any automatic or manual device to monitor the Website pages or their content is prohibited.

15.7. Unauthorized use or reproduction may result in legal action.

16. Promotions: Terms & Conditions

16.1. Each individual promotion will be accompanied by its specific promotional terms and conditions (the "Promotional Terms"), which should be read in conjunction with these Terms for any competition, bonus, or promotion you wish to participate in.

16.2. By engaging in promotions, you agree to be bound by both these Terms and the Promotional Terms.

16.3. If a promotion lacks Promotional Terms for any reason, it will default to being governed by these Terms.

16.4. Each set of Promotion Terms governing a promotion is independent of the rest of the Terms. If one provision is unsuitable or incorrect, the remaining Promotion Terms remain in effect.

16.5. Participation in a promotion signifies full and unconditional acceptance of the Terms, which includes these Promotional Terms. Decisions made by Spinstralia Casino are considered final and binding in all respects.

16.6. Reserves the right to terminate or cancel any ongoing promotion without prior notice. Users who violate the Promotional Terms will be disqualified from any rewards associated with the promotion.

16.7. We may withhold credits, bonuses, coupons, loyalty points, or prizes awarded as part of a promotion at its discretion.

16.8. The Casino has the right to notify users about current promotions or updates through various means, including email, SMS, chat, WhatsApp, social media, mobile phone, Internet browser notifications, or mobile applications.

16.9. Disclaims liability for inaccurate information, whether caused by the Website, user equipment used in a promotion, or human or technical errors related to entry submissions.

16.10. Bonuses and Bonus Money

16.10.1 Regularly offers various bonuses and rewards credited to your Account. Bonuses may include free spins, cashback, free bets, extra playing funds, and more. Bonuses typically come with wagering requirements, and users are advised to read the bonus rules before use.

16.10.2. Bonus Rules:

16.10.2.1. A bonus is initially awarded to the bonus balance.

16.10.2.2. Once the wagering requirements for the bonus are met, the bonus amount is transferred to the main balance and can be withdrawn at any time.

16.10.2.3. If bonuses are abused, platform has the right to take punitive measures, including deleting bonuses and associated winnings, blocking the user's Account, and disclaiming liability for withdrawn or compensated funds.

16.10.2.4. Betting combinations that cover 24 or more (64%) of the 37 unique number spots on the Roulette table (e.g., betting on both Red and Black) will void all winnings and bonuses.

16.10.2.5. Using bonuses to play games with accumulated benefits during gameplay and returning to the game to trigger or unlock features after meeting wagering requirements will void all winnings and bonuses.

16.10.2.6. Funds won using bonuses cannot be withdrawn until all bonuses are wagered.

16.10.2.7. Malfunction of games voids all pays and plays. The Casino can withdraw winnings caused by malfunction up to the latest deposits.

16.10.2.8. Users should read and be aware of any applicable bonus policy and follow its terms to receive the bonus.

16.10.2.9. All bonuses have an expiry date, typically 60 days, but specific bonuses may vary. Expired bonuses may be canceled or debited from the player Account.

16.10.2.10. The standard betting requirement for casino bonus money is 45 times the bonus amount received, and for sportsbooks, it is 15 times the bonus amount received. This may differ for specific promotions, as specified in the terms and conditions.

16.10.2.11. The wagering requirements for each bonus will be set out in the specific terms for that bonus, and not all bets will count toward the requirements. The contribution of different games to wagering requirements may vary and should be checked with customer support for each game.

16.11. Wagering Requirements

16.11.1. After receiving a bonus, it is initially transferred to the bonus balance until wagering requirements are met.

16.11.2. Wagering requirements represent the number of times a bonus must be played before any winnings can be withdrawn. After fulfilling wagering requirements, a bonus or accrued winnings are transferred to the main balance.

16.11.3. Wagering requirements for bonuses will be null if the balance is lower than $0.01 (or the equivalent in your Account currency).

16.11.4. Funds won using bonuses cannot be withdrawn until all bonuses are wagered.

16.11.5. You can make a withdrawal before fulfilling wagering requirements, but this will result in the loss of your bonus money. In such cases, contact the Website customer support team.

16.11.6. Users have the right to forfeit bonuses by requesting this through the Website's customer support to reset the bonus balance.

16.12. Free Spins

16.12.1. Free spins allow you to play a game on the Website with a chance of winning, similar to playing with real money. Winnings from free spins are treated like regular winnings on the Website.

Please note that the terms and conditions are subject to change, and it's important to check them on the Spinstralia Casino website regularly for any updates or modifications.

17. Sports Betting Rules

17.1. Spinstralia Casino accepts bets and wagers for sporting events presented on the Website. All such bets and wagers are subject to the rules applicable to each sport, such as Basketball, Tennis, E-Sports, etc.

17.2. You cannot make wagers exceeding your Account balance.

17.3. Once a bet has been placed and confirmed, a user cannot change or cancel a bet. It is therefore in the user’s interest to ensure that all details of their bet are correct before placing a bet.

17.4. Before an event starts, Spinstralia Casino reserves the right, at its discretion, to void or cancel part or the whole bet, even after its acceptance, without providing any reason to the user. After the event starts, Spinstralia Casino reserves the right, at its discretion, to void or cancel part or the whole bet, even after its acceptance, if there is a valid reason for this, such as:

• A mistake in the wording (palpable error) of the event, odds, or starting time.
• The user attempts to bypass Spinstralia Casino limits (potential payout) and risk management by placing multiple, identical, or similar bets or opening multiple Accounts.
• The user gains an advantage from any public announcement or secret information to which they have access that determines the outcome of the bet.
• The user combines related bets.
• The user is actively participating in the event, e.g., as a Player, Referee, Manager, or has a direct or indirect relationship with event participants.
• The Website suffers a technical error offering wrong odds or events.
• Any other valid reason duly communicated to the user upon request.

17.5. Spinstralia Casino reserves the right to cancel all bets of an event if there is any change regarding the venue of the event.

17.6. Spinstralia Casino reserves the right to cancel all bets if there are radical changes in the circumstances of an event such as the length of playing time, the distance in a race, speed, or the number of periods, etc.

17.7. Winnings will be credited to the user's Account following confirmation of the final result.

17.8. The outcome of a market is settled once it is determined. Spinstralia Casino reserves the right to settle the game results if a market is not determined earlier in the game. The specific settlement rules may vary depending on the sport and market type.

17.9. Explanation of specific Betting Types and special rules for certain sports are outlined in this section. For example, it covers situations where matches are abandoned or players receive cards. Please refer to this section for detailed information on various sports and betting types.

17.10. Bets by order and from bookmakers, as well as betting agents, are not permitted. Bets on events in which the bettor is participating or those commissioned by any person participating in an event are not allowed. Violation of these regulations may result in refusal of payment of winnings and cancellation of bets.